2x2 FT Center Basket LED Troffer Panel Light with Build-in Emergency Backup Battery, 40W-3000K/4000K/5000K, 0-10V Dimmable, 5200 Lumens, LED Drop Ceiling Light, 100-277V, DLC and UL Listed

Returns Policy

We want you to be completely satisfied with your purchase. You can return most **new, unopened items within 30 days** of delivery for a full refund.

If the return is due to our error (for example, you received a wrong or defective item), we will **cover the return shipping costs**.

Refund Timeline: Once your return is on the way, refunds typically take up to **four weeks**. This includes:

• Transit time to receive your return: 5–10 business days
• Processing your return in our warehouse: 3–5 business days
• Bank processing your refund: 5–10 business days

To return an item, simply:

1. Log in to your account
2. Go to My Account > Complete Orders
3. Click the Return Item(s) button

We’ll notify you by email once we’ve received and processed your return and refund.

Shipping

We can ship to **almost any address worldwide**. Please note that some products may have shipping restrictions, and a few items cannot be shipped internationally.

Shipping Estimates: When you place an order, we’ll provide estimated shipping and delivery dates based on:

• The availability of your items
• The shipping method you choose

Shipping rates for many items are **based on weight**. You can find the weight on each product’s detail page. All weights are rounded up to the next full pound to match shipping company policies.

We work with reliable shipping providers to make sure your order arrives safely and on time.